FAQ

I am new to KNS Jewels: Where do I start?

Everyone is invited to browse or Search for items on KNS Jewels. If you want to buy something on knsjewels.com you've to first register. Don't worry! Registration is free and easy!

The Registration page will ask you to enter a Login ID, which is the username or nickname you will be known by within the knsjewels.com community, as well as a password and valid contact information. You will only need to register once on knsjewels.com.

 

Why do I need to register with KNS Jewels?

By registering with KNS Jewels, you are letting our members know that you will participate in an honest and professional manner. You must provide us with valid contact information so that we may contact you regarding your KNS Jewels purchases.

 

What does it cost to register?

Registration on KNS Jewels is Free and Easy! There are no membership fees, and there is no obligation to maintain your membership. Once you have submitted your registration, you will receive a confirmation e-mail message from KNS Jewels and you will have instant access to KNS Jewels' products.

 

Do I need a credit card to register?

No. You will only be asked to provide valid contact information and a valid e-mail address.

 

Do I have to buy anything after I register?

No. You are not obligated to buy anything on KNS Jewels by registering. 

 

I registered. Why did I not receive my confirmation e-mail?

After you submitted your registration form, you were sent a confirmation e-mail. This process ensures that your e-mail address is valid. Though you should receive your registration confirmation message within minutes of submitting your registration, please allow at least 24 hours to receive it.

If you did not receive this e-mail, please:

1. Return to KNS Jewels, login to your account, and verify that you had entered your e-mail address correctly, and make the necessary update, if not; OR

2. Make sure you did not enter a work e-mail address instead of your home e-mail address or vice versa.

If you still did not receive this e-mail or need us to resend it, please contact support@knsjewels.com

 

Can I register under more than one account?

No. KNS Jewels will not allow members to register under more than one account per participant. If at any time you forget your Login ID or password, or other account information, please don't create a new account in an attempt to remedy the situation. Instead, click on the Forgot your Login ID and Password link when trying to login.

You will be asked to enter the e-mail address you registered with so that knsjewels.com can send you your current Login ID and Password right away. If you do not receive your e-mail message, please contact suppport@knsjewels.com for further assistance.

 

Can I update my registration information?

Yes - at anytime. KNS Jewels members are expected to maintain valid accounts by keeping their contact information (e-mail address, mailing address, and phone number) up-to-date. This is a vital aspect of creating an honest and secure trading environment for knsjewels.com members.

Please review your contact information and if it changes, simply update it from the  My Account > Update Profile section of the My Account.

 

Where is KNS Jewels located?

We are loacted in Lucknow at:

 M-18,Gole Market,Mahanagar,

 Lucknow,Uttar Pradesh,India

 226006

 

How much does it cost me to have a product delivered to my home?

KNS Jewels provides free shipping on all items within India. 

 

What is the estimated delivery time?

Your order will be delivered within 5-7 days.

 

What about the privacy of my information?

Your privacy is very important to us. KNS Jewels is fully committed to protecting your right to privacy within our on-line Selling community. The release of any members' personal information for reasons other than those specifically connected with KNS Jewels is prohibited. We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website. KNS Jewels does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes. 

Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you.

 

What is your Privacy Policy?

KNS Jewels is fully committed to protecting your right to privacy. The release of any members' personal information for reasons other than those specifically connected with KNS Jewels is prohibited. Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you.